Privacy Policy
Effective Date: January 19, 2026 | Last Updated: October 19, 2026 | Version 1.2
Case Nurse, Inc. ("Case Nurse," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at casenurse.com (the "Site").
This Privacy Policy applies to information collected through the Site and to the account sign-in information described in "Signing In With Google or Microsoft" below. If you are a customer using our platform services, the processing of customer data, including any Protected Health Information (PHI), is governed by our Data Processing Agreement, Terms of Service, and any Business Associate Agreement we have signed with you, not this Privacy Policy.
Information We Collect
Information You Provide
When you use our Site, you may choose to provide us with information, such as when you schedule a meeting through our calendar booking link or contact us via email. This information may include your name, email address, company name, phone number, and any other information you choose to provide.
Signing In With Google or Microsoft
If you choose to create or sign in to a Case Nurse account with Google or Microsoft, that provider shares your name, your email address, and whether it has confirmed your email address with us. We use this information only to create your account, sign you in, and contact you about your account. We do not receive your Google or Microsoft password, and we do not ask for access to your email, files, contacts, or calendar. You can remove Case Nurse's access at any time in your Google or Microsoft account settings.
We store this information with your Case Nurse account on Amazon Web Services in the United States, encrypted in transit and at rest, for as long as your account is open. We do not sell it, use it for advertising, or use it to train artificial intelligence models, and we share it only with the service providers that host Case Nurse for us or where the law requires. You can ask us to delete it at any time by emailing privacy@casenurse.com. Case Nurse's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Please Note: The contact forms and scheduling tools on this Site are for general business inquiries only. Do not submit Protected Health Information (PHI) or sensitive case details through these public-facing forms.
Information Collected Automatically
When you visit our Site, certain technical information is collected automatically, including:
- Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and date/time of visits
- Device Information: Information about the device you use to access our Site
Cookies and Similar Technologies
Our Site uses only essential session cookies necessary for basic functionality. We do not use analytics cookies, advertising cookies, or other tracking technologies. We honor Global Privacy Control (GPC) signals where applicable.
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and communicating with you
- Scheduling meetings and demos you request
- Improving and maintaining our Site
- Complying with legal obligations
- Protecting against fraudulent or illegal activity
Legal Basis for Processing (EEA/UK Visitors)
If you are located in the European Economic Area or United Kingdom, we process your personal information based on the following legal grounds:
- Legitimate Interests: For operating and improving our Site and responding to inquiries
- Consent: Where you have provided consent, such as when scheduling a meeting
- Legal Obligation: Where required by applicable law
How We Share Your Information
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We may share your information with:
- Service Providers: Third parties that help us operate our Site and business, as described below
- Legal Requirements: When required by law, court order, subpoena, or governmental authority, or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case we will provide prominent notice on our Site of any change in ownership or uses of your personal information
Service Providers
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare, Inc. | Website hosting and security | https://www.cloudflare.com/privacypolicy/ |
| Cal.com, Inc. | Meeting scheduling | https://cal.com/privacy |
| HubSpot, Inc. | Receiving and managing contact and walkthrough requests submitted through the Site | https://legal.hubspot.com/privacy-policy |
Data Retention
We generally retain contact information you provide (such as through meeting requests or inquiries) for no longer than two (2) years from our last interaction with you, unless you request earlier deletion. Automatically collected technical data (such as server logs) is retained only as long as necessary for security and operational purposes, typically not exceeding twelve (12) months, subject to our service providers' retention policies. We may retain information longer if required by law or to protect our legal interests.
International Data Transfers
Your information may be transferred to and processed in the United States, where our servers and service providers are located. If you are located outside the United States, please be aware that information you provide will be transferred to and processed in the United States. When we transfer data from the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses or other appropriate safeguards as required by applicable law.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. We will respond to privacy-related requests within 30 days, or within the timeframe required by applicable law.
All Users
You may request to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information, subject to applicable exceptions
- Receive a copy of your information in a portable format
California Residents (CCPA/CPRA)
If you are a California resident, you have the following additional rights:
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share information.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: We do not sell your personal information or share it for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Categories of Personal Information Collected: Identifiers (name, email address, IP address), internet activity information (pages visited on our Site), and professional information (company name, job title).
Sources: Directly from you and automatically through your use of the Site.
Business Purposes: To respond to inquiries, schedule meetings, and maintain our Site.
Third Parties: Service providers (Cloudflare, Cal.com, HubSpot).
California residents may designate an authorized agent to make requests on their behalf. We will verify your identity (and your agent's authority) before processing any request.
Virginia, Colorado, Connecticut, and Other State Residents
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain processing. We honor Global Privacy Control (GPC) signals as a valid opt-out request where applicable.
We do not intentionally collect sensitive personal information through this Site.
EEA, UK, and Swiss Residents
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may also have the right to:
- Object to processing based on legitimate interests
- Restrict processing in certain circumstances
- Lodge a complaint with your local supervisory authority
Data Controller: Case Nurse, Inc. is the data controller for personal information collected through this Site.
How to Exercise Your Rights
To exercise any of your privacy rights, please contact us at:
Email: privacy@casenurse.com
When you submit a request, we will verify your identity by matching information you provide with information we have on file. For California residents, we will respond within 45 days (which may be extended by an additional 45 days where necessary). For all other requests, we will respond within 30 days.
Security
We implement reasonable technical and organizational security measures designed to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to, or embedded tools from, third-party websites or services (such as our calendar booking service). This Privacy Policy does not apply to those third-party sites or embedded tools, which are governed by their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.
Children's Privacy
Our Site is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and, where appropriate, notifying you by email. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Case Nurse, Inc.c/o Legalinc Corporate Services Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
Email: privacy@casenurse.com
Website: https://casenurse.com